faq

To inquire about our availability, please submit your interest and provide information about your event. We will get back to you at the earliest possible opportunity.

We are situated in Perth, Western Australia, and we provide services throughout the entire Perth metro area.

No, it’s not within our expertise, but we can connect you with our allies who are experts in each field.

You can reach out to us through our Facebook or Instagram page, or you can send us an email to pinkbloomdesign@outlook.com.

Yes, we do, provided we have the necessary props, and the theme falls within our styling capabilities.

A half deposit is due upon receiving the invoice, and the balance is to be paid four days prior to the event date.

The delivery fee is determined by the event’s location. Please inform us of your event’s location to determine the cost of delivery.

While achieving a replica of a balloon garland can be challenging, we can certainly strive to match the closest colors to your requirements. It’s important to note that many photos come with filters that alter balloon colors, making it difficult for us to replicate using standard colors. In some instances, we may employ a technique known as Double Stuffing, where two balloons are combined—one inside another—to create custom colors. Please be aware that Double Stuffing incurs an additional cost for your balloon garland. Although the extra cost is generally minor, the stunning effect of double-stuffed balloons can significantly enhance the overall look of the setup, providing a uniquely beautiful outcome.

Unfortunately, we are unable to set up your arrangement outdoors. However, if you have a backyard or a covered area that shields against wind and sun, we may be able to proceed with the setup. It’s important to note that in the event of any damage or breakage caused by unforeseen weather conditions, we will not assume responsibility.

The duration for each setup varies based on the size of the arrangement and the event’s location. Once we receive all the pertinent details about your event, we can offer you an estimated timeframe. Generally, setup times range from a minimum of 1 hour to a maximum of 3 hours.

Where there is less than 3 months to the event, cancellation is not accepted, and the deposited amount will not be refunded. Where there is more than 3 months to the event, you may cancel the contract in writing. In the event of cancellation, the deposited amount will be returned to you.